Returns & Exchanges
At C-IN2 New York, we want to ensure you are completely satisfied with your purchase. We offer a 30-day window for returns and exchanges on all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached, and include the provided packing slip inside the box.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting the request.
- 4.Receive Your Refund
Once our warehouse inspects and approves your return, we will issue a refund to your original payment method within 5-10 business days.